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24x7 Emergency Assistance
Remote desktop support
Trend Micro security experts
Security Health Check Service provides one-time access to our support experts related to the configuration of your Trend Micro products - 24 hours a day, 7 days a week.
This service ensures your Trend Micro program is set up properly, giving you optimum security and maximum productivity for your PC or laptop.
Our engineers will:
Look through your system for vulnerabilities to all types of threats and apply the right settings to ensure robust security
Configure your antivirus and anti-spyware software settings, including browser components, firewall, and network settings
Apply the proper system settings to improve your security and identity protection, keeping your digital information secure
Verify and install the latest critical Microsoft Windows updates, Microsoft Office, and Java
Teach you about Parental Controls and the other features of your product
Good for one (1) PC only
Customer Prerequisites: a current, valid Trend Micro product licence; Windows 10, Windows 8, Windows 7, Windows Vista, Mac OS X 10.12 (Sierra), Mac OS X 10.11 or higher (El Capitan), Mac OS X 10.10 or higher (Yosemite); a high-speed internet connection; 512MB RAM (minimum, 1GB recommended).